Emotional Intelligence

    I chose as my  reading, Emotional intelligence. What it is and why it matters by Cary Cherniss.  Cherniss presents a writing describing the importance of emotional intelligence and the effect it can have on potential leaders. The writer states that “IQ by itself is not a very good predictor of job performance”. (Cherniss, 2000, p.4)  It is also argued that “it is more important to be able to persist in the face of difficulty and to get along well with colleagues and subordinates than it is to have an extra 10 or 15 points of IQ”. (Cherniss, 2000, p.5) The concept is a comparison of both cognitive and non-cognitive abilities in people and which characteristic is most advantageous for a leader.

    “The ability to manage feelings and handle stress is another aspect of emotional intelligence that has been found to be important for success”. (Cherniss, 2000, p.6) One important fact learned is that emotional intelligence is knowing what to say or emotion to present at the right time that will infect the audience.  However, emotional intelligence is not the guaranteed requirement for a fruitful life but rather a foundation that builds emotional competencies. For example, “the ability to recognize accurately what another person is feeling enables one to develop a specific competency such as Influence”. (Cherniss, 2000, p.8) 

    A problem arises of just exactly how do you measure or test an individual’s emotional intelligence?  There are several assessments that have been implemented over the past 10 years but the validity of each comes under suspicion.  Cherniss lists the instruments (p.8-9) as:

1. Bar-On’s EQ-1

2. Multifactor Emotional Intelligence Scale (MEIS)

3. Emotional Competency Inventory (ECI)

4. EQ Map

One particular test stands out according to Cherniss, such as “Seligman’s SASQ, which was designed to measure learned optimism and which has been impressive in its ability to identify high performing students, salespeople, and athletes, to name just a few”. (Cherniss, 2000, p.9-10)

    Finally, the study of emotional intelligence is important to many of us because it can directly affect our work performance and the output of those around us.  What I hope that we learned is that a “person’s ability to perceive, identify, and manage emotion provides the basis for the kinds of social and emotional competencies that are important for success in almost any job”. (Cherniss, 2000, p.10)  The values of emotional perception are becoming increasingly higher in our workplaces as cognitive traits decrease in productive worth.

References

Cherniss,C. (2000). Emotional intelligence. What it is and why it matters. Paper presented at the annual meeting of the Society of Industrial Psychology. New Orleans, LA.

Reflection and Thoughts

This was an outstanding read for me.  I had several “Ahh” moments and took a considerable amount of time for reflection.  There was one thought that kept popping into my mind about emotional intelligence. Do and did all of our great leaders possess this quality?  For example and as Dr. Carolyn Crawford noted in her lecture, what if Dr. Martin Luther King had addressed his audience with “I have an idea or I have a thought instead of the emotion invoking…I Have A Dream”! This leader certainly possessed a tremendous amount of emotional intelligence as he was able to influence a nation.  Further, as I studied this ideal, it became apparent to me that the leaders I respect most are engulfed with emotional intelligence. 

    I certainly do not wish to imply that we completely throw cognitive or high IQ intellectual abilities out with the dishwater. After all, a person must have a somewhat high level of cognitive intelligence to receive college degrees and such.  But, once you are in the workplace the emphasis becomes less associated with IQ differences and more with social and emotional factors.  The extra 20 or so points would be nice to add to my intellectual ability, however, facing difficulties, following through, and getting along with colleagues is far more advantageous in my occupation of choice.

    Again, this topic readily generated my interest.  It could be in part because it made me realize a few things and really think about my own self and abilities. The need for self improvement is constantly on my mind.  I find myself falling short of expectations on many occasions, however, the willingness to plow forward keeps my emotional intellect on high alert.